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Mama Shelter London - Shoreditch, London

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From74US$ /night
Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

437 Hackney Road, London, United Kingdom, E2 8PP
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Small Mama Double Room
Max:
2 persons
12 m² 
Bed options:
1 Double bed
Shower
Heating
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Standard Quadruple Room – LOWER GROUND
Max:
4 persons
23 m² 
Bed options:
2 Double beds
Shower
Heating
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Large Mama Triple – LOWER GROUND
Max:
3 persons
35 m² 
Bed options:
3 Single beds
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
London 5.4 km
Airports
London City (LCY) 11.1 km
London Heathrow (LHR) 34.5 km
Train
Old Street Station 1.9 km
London Liverpool Street 2.1 km
Underground
Bethnal Green700 m
Bus
Bus stop 1.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Allergy-free rooms
  • Lift
  • Coffee shop
  • Vending machines
  • Fireplace
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Cycling
  • Golf course

Services

  • Pet amenities available
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • Bar/ Lounge area
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Board games
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Karaoke
  • Live entertainment
  • Night club
  • Leisure/ TV room

Room features

  • Air conditioning
  • Heating
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

437 Hackney Road, London, United Kingdom, E2 8PP
Map view
street view
437 Hackney Road, London, United Kingdom, E2 8PP
Nearby
Museum
Bethnal Green Museum of Childhood
430 m
Museum
The Viktor Wynd Museum of Curiosities
470 m
Farm
Hackney City Farm
490 m
Park
Haggerston Park
420 m
Restaurants
Mama Shelter Restaurant
20 m
437 Hackney Road
Shisha Garden Grill
180 m
388 Hackney Road
Little Georgia
390 m
87 Goldsmith’s Row
The Virgin Queen
370 m
94 Goldsmiths Row
Al Amin
370 m
483 Cambridge Heath Road
La Cantina Sociale
380 m
300 Cambridge Heath Road Railway Arch
Bistrotheque
470 m
23-27 Wadeson Street
Frizzante
400 m
1A Goldsmiths Row
Efendi Restaurant
400 m
270 Cambridge Heath Road

Reviews and Ratings

Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Friendly staff
Comfortable rooms
Limited dining options
Slow service at breakfast
6.8/10
Nice
Rooms
7.2
Location
7.4
Service
7.2
Dining
5.4
Guest reviews
6.8/10
based on 9 reviews
8.4
8.4/10 based on 2879 reviews
Martyn
United Kingdom, May  2024
5.6/10

The hotel offers comfortable rooms equipped with a tea kettle but suffers from noise late into the night. The service was below par, with rude and unhelpful staff who seemed more focused on other tasks than attending to guests. The location is convenient for business stays and exploring town but may not be suitable for first-time visitors due to its drawbacks. The dining experience had a good selection but was marred by items running out, creating an overstimulating atmosphere.

Rooms
7.0
The rooms were comfortable and equipped with a tea kettle.
Service
5.0
The service was below standards with rude and unhelpful staff.
Location
6.0
The location is convenient for business stays and exploring the town but might not be suitable for first-time London visitors.
Dining
5.0
The dining had a good selection but was overshadowed by items running out and an overstimulating atmosphere.
Facilities
Jeff
United States, April  2024
8.2/10

My stay at the hotel was quite comfortable overall. The room I booked and paid for by my host was spacious and pleasant, though I had to use my host's credit card for check-in. The staff provided excellent service and went above and beyond, especially Sorcha at the bar and Melody and Victor at the front desk. The location, while not ideal, was good value for money with easy access to the city. The dining experience was a bit disappointing, with limited options and slow service at breakfast. Nonetheless, I found the facilities to be adequate and well-maintained.

Rooms
9.0
The room I stayed in was clean and very comfortable.
Service
10.0
The staff, particularly Sorcha, Melody, and Victor, were incredibly helpful and exceeded my expectations.
Location
8.0
The location was not the best but offered good value for money with easy access to the city.
Dining
6.0
The dining experience was a bit disappointing with limited options and slow service at breakfast.
Facilities
8.0
The facilities provided were adequate and well-maintained.
Friendly staff
Limited dining options
John
United Kingdom, March  2024
5.8/10

This hotel made me feel like home, which is always difficult when spending time abroad for work. The rooms were cozy and clean, but we were not aware they were located above the restaurant. The service was a bit lacking with unhelpful staff that seemed stressed and rude at times. The location was convenient to Victoria Park, but the surrounding neighborhood was run down. The dining experience had disappointing quality despite its appealing look. Overall, Mama was welcoming, so I might consider coming back.

Rooms
8.0
The rooms were cozy and clean.
Service
5.0
The service was a bit lacking with unhelpful and sometimes rude staff.
Location
6.0
The location was convenient to Victoria Park, but the surrounding neighborhood was run down.
Dining
5.0
The dining experience had disappointing quality despite its appealing look.
Facilities
Bill
United States, February  2024
7.6/10

The hotel's rooms were small and could get noisy from the nearby bar, but they were adequate with a clean and nice decor. However, the bed was very hard and uncomfortable, making it the smallest room we've ever stayed in. The service was helpful and sociable, though there was a lack of clear explanations at times. The location was just what we wanted, close to Broadway Market and transport links, but not easily accessible on foot to stations. The dining experience was good, with incredible food, yet slightly busy and expensive. Overall, a mixed but decent stay.

Rooms
7.0
The rooms were small and could get noisy, but they were clean and nicely decorated.
Service
8.0
The service was helpful and sociable, but explanations were sometimes unclear.
Location
8.0
The location was just what we wanted, convenient for Broadway Market and transport links, but not within walking distance to stations.
Dining
7.0
The dining experience was good with incredible food, yet a bit busy and expensive.
Facilities
The facilities were adequate for a comfortable stay.
convenient location
small rooms
Peter
United Kingdom, February  2024
7.8/10

The hotel had lovely and bright rooms that were clean and comfortable. The service was brilliant, making for a pleasant stay. Its good location in a nice neighborhood with restaurants and markets around enhanced our visit, although the dining experience was a bit on the poor side with limited choices.

Rooms
8.0
The rooms were lovely and bright, clean, and comfortable.
Service
9.0
The service was brilliant, making our stay enjoyable.
Location
9.0
The hotel's location in a nice neighborhood with restaurants and markets around was ideal for our visit.
Dining
6.0
The dining experience was a bit on the poor side with limited choices.
Facilities
7.0
The facilities were satisfactory, but the dining options could have been better.
Jonathan
United Kingdom, February  2024
6.4/10

The hotel had some issues with the rooms, including a small and cramped feel for two people, an old mattress, and dated decor. There was a persistent musty smell in the building, problems with the toilet flushing, a leaky bath with a flimsy shower curtain, and slow drainage in the sink. Additionally, the lingering smell of stale cigarettes indicated a need for fumigation. However, the staff was described as nice and cool, yet somewhat lacking in a welcoming level of customer service. The location was praised for being near a bus stop and Broadway market, making it ideal for visiting local markets in East London. On the downside, there were noise disturbances from door slams in the Hackney area. Dining was criticized for being expensive and average, with issues like missing food items and a mix-up with breakfast reservations. Despite these shortcomings, the hotel was appreciated for its trendy location and the convenience it offered for the purpose of the stay.

Rooms
5.0
The rooms felt small and cramped for two people, with an old mattress and dated decor. Various issues like toilet flushing, leaky bath, and slow drainage were reported. The smell of stale cigarettes was also a concern, indicating a need for improvement.
Service
6.0
The staff seemed nice and cool but lacked a welcoming level of customer service.
Location
7.0
The location was perfect for visiting local markets in East London, with easy access to a bus stop and Broadway market.
Dining
5.0
Dining was criticized for being expensive, average, and having issues with missing food items and breakfast reservations.
Facilities
10.0
Philip
United States, December  2023
6.8/10

The hotel has amazing rooms with comfy beds and all the necessary amenities for a short break in London. However, the rooms smelt like stale cigarettes and needed fumigating. The internet was not working as expected, which was disappointing.

Rooms
7.0
The rooms are absolutely amazing in size, with comfy beds and all essential amenities; perfect for a short stay in London.
Service
6.0
The service provided was mega friendly and helpful, but there were delays in addressing requests, like bringing dressing gowns and slippers.
Location
8.0
The location is excellent for exploring East London, with easy access to Bethnal Green, Shoreditch High Street, and nearby markets and parks.
Dining
6.0
The dining experience was ok, but there were some items missing like bacon and bread. Overall, the options were decent.
Facilities
The facilities offered like dry cleaning, housekeeping, and laundry were satisfactory.
Gareth
United Kingdom, December  2023
7.0/10

My stay at the hotel was a mix of good and not-so-good. The rooms were spacious and well-equipped, but the noise insulation was poor, making it a bit noisy at night. The service was excellent overall, with some standout staff members going above and beyond. The location was convenient, with easy access to nearby attractions. The dining experience was hit and miss, with some food items unavailable and cold. Overall, a decent stay with room for improvements.

Rooms
7.0
The rooms were good sized and had excellent facilities, although the noise insulation was lacking. They had a basic design resembling a gentrified travel lodge, but they were not ready when I arrived.
Service
8.0
The service was a mix of experiences. While some staff members were incredibly helpful and exceeded expectations, others seemed too busy or uninterested to offer basic services like a hot drink during breakfast.
Location
8.0
The hotel's location was pretty good, with a short walk to Shoreditch and Bethnal Green tube station nearby, offering easy access to various areas. It was convenient having a corner shop opposite the hotel for quick essentials.
Dining
5.0
The dining experience was disappointing at times, with some items missing and others served cold. The breakfast buffet was basic and lacked variety, similar to what you might find at a budget hotel chain.
Facilities
7.0
Sarah
United Kingdom, May  2023
7.4/10

The hotel offers spacious and comfortable rooms right above the bar, though the courtyard noise can be a bit loud. The service is exceptional, especially from the bar staff and front desk. The location is convenient with good access to transportation, but the dining experience may not meet all expectations.

Rooms
8.0
The room was so roomy and comfortable.
Service
9.0
The service was incredibly helpful, with staff going above and beyond, particularly Melody and Victor at the front desk.
Location
7.0
The location is ideal with a bus stop nearby and Broadway market just a short walk away, though it may be confusing to label it as Shoreditch when it's in Hackney.
Dining
5.0
The dining options were disappointing in terms of quality and variety.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, laundry, welcome drink, pet amenities, and tours/ticket assistance.
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Check-in
20Apr2025Select date
Check-out
21Apr2025Select date
Rooms and Guests2 Guests, 1 Room