The hotel offers amenities for your comfortable stay and unforgettable experiences
Wi-Fi
Parking
Luggage storage
Luggage storage
Locker room
24-hour services
24-hour reception
24-hour security
General
No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Allergy-free rooms
Lift
Coffee shop
Vending machines
Fireplace
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Golf course
Services
Pet amenities available
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Bar/ Lounge area
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Game room
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Karaoke
Live entertainment
Night club
Leisure/ TV room
Room features
Air conditioning
Heating
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
437 Hackney Road,
London,
United Kingdom,
E2 8PP,
Greater London
Map view
street view
437 Hackney Road,
London,
United Kingdom,
E2 8PP,
Greater London
City landmarks
Castle
Tower of London
2.9
km
Harbour
Tower Bridge
3.1
km
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
5.1
km
Mosque
Brick Lane
2.2
km
Museum
The British Museum
4.7
km
Museum
Museum of the Home
1.2
km
Church
St Paul's Cathedral
3.3
km
Park
Sky Garden
2.8
km
Market
Old Spitalfields Market
2.2
km
Gallery
Dalston
2.3
km
Park
Victoria Park
1.8
km
Museum
Museum of London
2.9
km
Park
Queen Elizabeth Olympic Park
3.4
km
Monument
Monument to the Great Fire of London
3.0
km
Garden
Buckingham Palace
6.5
km
Market
Borough Market
3.6
km
LondonEngland
Hoxton Square
1.4
km
Museum
Dennis Severs' House
2.1
km
Limehouse
2.8
km
Gallery
Howard Griffin Gallery
1.4
km
Museum
Hackney Museum
1.5
km
Market
Petticoat Lane Market
2.0
km
Farm
Spitalfields City Farm
1.2
km
Bridge
London Bridge
3.2
km
Gallery
Whitechapel Gallery
2.6
km
Cambridge Heath Rd
V&A Museum of Childhood
1.3
km
Nearby
Museum
Bethnal Green Museum of Childhood
430 m
Museum
The Viktor Wynd Museum of Curiosities
470 m
Farm
Hackney City Farm
490 m
Park
Haggerston Park
420 m
Restaurants
Mama Shelter Restaurant
20 m
437 Hackney Road
Shisha Garden Grill
180 m
388 Hackney Road
Little Georgia
390 m
87 Goldsmith’s Row
The Virgin Queen
370 m
94 Goldsmiths Row
Al Amin
370 m
483 Cambridge Heath Road
La Cantina Sociale
380 m
300 Cambridge Heath Road Railway Arch
Bistrotheque
470 m
23-27 Wadeson Street
Frizzante
400 m
1A Goldsmiths Row
Efendi Restaurant
400 m
270 Cambridge Heath Road
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
Friendly staff
Comfortable rooms
Limited dining options
Slow service at breakfast
6.8/10
Nice
Rooms
7.2
Location
7.4
Service
7.2
Dining
5.4
Guest reviews
6.8/10
based on 9 reviews
8.4
8.4/10 based on 2879 reviews
Martyn
United Kingdom,
May
2024
5.6/10
The hotel offers comfortable rooms equipped with a tea kettle but suffers from noise late into the night. The service was below par, with rude and unhelpful staff who seemed more focused on other tasks than attending to guests. The location is convenient for business stays and exploring town but may not be suitable for first-time visitors due to its drawbacks. The dining experience had a good selection but was marred by items running out, creating an overstimulating atmosphere.
Rooms
7.0
The rooms were comfortable and equipped with a tea kettle.
Service
5.0
The service was below standards with rude and unhelpful staff.
Location
6.0
The location is convenient for business stays and exploring the town but might not be suitable for first-time London visitors.
Dining
5.0
The dining had a good selection but was overshadowed by items running out and an overstimulating atmosphere.
Facilities
Jeff
United States,
April
2024
8.2/10
My stay at the hotel was quite comfortable overall. The room I booked and paid for by my host was spacious and pleasant, though I had to use my host's credit card for check-in. The staff provided excellent service and went above and beyond, especially Sorcha at the bar and Melody and Victor at the front desk. The location, while not ideal, was good value for money with easy access to the city. The dining experience was a bit disappointing, with limited options and slow service at breakfast. Nonetheless, I found the facilities to be adequate and well-maintained.
Rooms
9.0
The room I stayed in was clean and very comfortable.
Service
10.0
The staff, particularly Sorcha, Melody, and Victor, were incredibly helpful and exceeded my expectations.
Location
8.0
The location was not the best but offered good value for money with easy access to the city.
Dining
6.0
The dining experience was a bit disappointing with limited options and slow service at breakfast.
Facilities
8.0
The facilities provided were adequate and well-maintained.
Friendly staff
Limited dining options
John
United Kingdom,
March
2024
5.8/10
This hotel made me feel like home, which is always difficult when spending time abroad for work. The rooms were cozy and clean, but we were not aware they were located above the restaurant. The service was a bit lacking with unhelpful staff that seemed stressed and rude at times. The location was convenient to Victoria Park, but the surrounding neighborhood was run down. The dining experience had disappointing quality despite its appealing look. Overall, Mama was welcoming, so I might consider coming back.
Rooms
8.0
The rooms were cozy and clean.
Service
5.0
The service was a bit lacking with unhelpful and sometimes rude staff.
Location
6.0
The location was convenient to Victoria Park, but the surrounding neighborhood was run down.
Dining
5.0
The dining experience had disappointing quality despite its appealing look.
Facilities
Bill
United States,
February
2024
7.6/10
The hotel's rooms were small and could get noisy from the nearby bar, but they were adequate with a clean and nice decor. However, the bed was very hard and uncomfortable, making it the smallest room we've ever stayed in. The service was helpful and sociable, though there was a lack of clear explanations at times. The location was just what we wanted, close to Broadway Market and transport links, but not easily accessible on foot to stations. The dining experience was good, with incredible food, yet slightly busy and expensive. Overall, a mixed but decent stay.
Rooms
7.0
The rooms were small and could get noisy, but they were clean and nicely decorated.
Service
8.0
The service was helpful and sociable, but explanations were sometimes unclear.
Location
8.0
The location was just what we wanted, convenient for Broadway Market and transport links, but not within walking distance to stations.
Dining
7.0
The dining experience was good with incredible food, yet a bit busy and expensive.
Facilities
The facilities were adequate for a comfortable stay.
convenient location
small rooms
Peter
United Kingdom,
February
2024
7.8/10
The hotel had lovely and bright rooms that were clean and comfortable. The service was brilliant, making for a pleasant stay. Its good location in a nice neighborhood with restaurants and markets around enhanced our visit, although the dining experience was a bit on the poor side with limited choices.
Rooms
8.0
The rooms were lovely and bright, clean, and comfortable.
Service
9.0
The service was brilliant, making our stay enjoyable.
Location
9.0
The hotel's location in a nice neighborhood with restaurants and markets around was ideal for our visit.
Dining
6.0
The dining experience was a bit on the poor side with limited choices.
Facilities
7.0
The facilities were satisfactory, but the dining options could have been better.
Jonathan
United Kingdom,
February
2024
6.4/10
The hotel had some issues with the rooms, including a small and cramped feel for two people, an old mattress, and dated decor. There was a persistent musty smell in the building, problems with the toilet flushing, a leaky bath with a flimsy shower curtain, and slow drainage in the sink. Additionally, the lingering smell of stale cigarettes indicated a need for fumigation. However, the staff was described as nice and cool, yet somewhat lacking in a welcoming level of customer service. The location was praised for being near a bus stop and Broadway market, making it ideal for visiting local markets in East London. On the downside, there were noise disturbances from door slams in the Hackney area. Dining was criticized for being expensive and average, with issues like missing food items and a mix-up with breakfast reservations. Despite these shortcomings, the hotel was appreciated for its trendy location and the convenience it offered for the purpose of the stay.
Rooms
5.0
The rooms felt small and cramped for two people, with an old mattress and dated decor. Various issues like toilet flushing, leaky bath, and slow drainage were reported. The smell of stale cigarettes was also a concern, indicating a need for improvement.
Service
6.0
The staff seemed nice and cool but lacked a welcoming level of customer service.
Location
7.0
The location was perfect for visiting local markets in East London, with easy access to a bus stop and Broadway market.
Dining
5.0
Dining was criticized for being expensive, average, and having issues with missing food items and breakfast reservations.
Facilities
10.0
Philip
United States,
December
2023
6.8/10
The hotel has amazing rooms with comfy beds and all the necessary amenities for a short break in London. However, the rooms smelt like stale cigarettes and needed fumigating. The internet was not working as expected, which was disappointing.
Rooms
7.0
The rooms are absolutely amazing in size, with comfy beds and all essential amenities; perfect for a short stay in London.
Service
6.0
The service provided was mega friendly and helpful, but there were delays in addressing requests, like bringing dressing gowns and slippers.
Location
8.0
The location is excellent for exploring East London, with easy access to Bethnal Green, Shoreditch High Street, and nearby markets and parks.
Dining
6.0
The dining experience was ok, but there were some items missing like bacon and bread. Overall, the options were decent.
Facilities
The facilities offered like dry cleaning, housekeeping, and laundry were satisfactory.
Gareth
United Kingdom,
December
2023
7.0/10
My stay at the hotel was a mix of good and not-so-good. The rooms were spacious and well-equipped, but the noise insulation was poor, making it a bit noisy at night. The service was excellent overall, with some standout staff members going above and beyond. The location was convenient, with easy access to nearby attractions. The dining experience was hit and miss, with some food items unavailable and cold. Overall, a decent stay with room for improvements.
Rooms
7.0
The rooms were good sized and had excellent facilities, although the noise insulation was lacking. They had a basic design resembling a gentrified travel lodge, but they were not ready when I arrived.
Service
8.0
The service was a mix of experiences. While some staff members were incredibly helpful and exceeded expectations, others seemed too busy or uninterested to offer basic services like a hot drink during breakfast.
Location
8.0
The hotel's location was pretty good, with a short walk to Shoreditch and Bethnal Green tube station nearby, offering easy access to various areas. It was convenient having a corner shop opposite the hotel for quick essentials.
Dining
5.0
The dining experience was disappointing at times, with some items missing and others served cold. The breakfast buffet was basic and lacked variety, similar to what you might find at a budget hotel chain.
Facilities
7.0
Sarah
United Kingdom,
May
2023
7.4/10
The hotel offers spacious and comfortable rooms right above the bar, though the courtyard noise can be a bit loud. The service is exceptional, especially from the bar staff and front desk. The location is convenient with good access to transportation, but the dining experience may not meet all expectations.
Rooms
8.0
The room was so roomy and comfortable.
Service
9.0
The service was incredibly helpful, with staff going above and beyond, particularly Melody and Victor at the front desk.
Location
7.0
The location is ideal with a bus stop nearby and Broadway market just a short walk away, though it may be confusing to label it as Shoreditch when it's in Hackney.
Dining
5.0
The dining options were disappointing in terms of quality and variety.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, laundry, welcome drink, pet amenities, and tours/ticket assistance.